{"id":1783,"date":"2024-05-24T17:04:14","date_gmt":"2024-05-24T17:04:14","guid":{"rendered":"https:\/\/amtechs.net\/?post_type=job_listing&p=1783"},"modified":"2024-06-24T00:10:30","modified_gmt":"2024-06-24T00:10:30","slug":"helpdesk","status":"expired","type":"job_listing","link":"https:\/\/amtechs.net\/?post_type=job_listing&p=1783","title":{"rendered":"Helpdesk"},"content":{"rendered":"","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Maryland","_application":"tarn.ashman@amtechs.net","_company_name":"","_company_website":"http:\/\/AMTECHs.net","_company_tagline":"\u2022 May have to work overtime, respond to emergencies in the event of system failures, or those caused by environmental factors \u2022 Must have and maintain a valid NYS Driver License (may have to report to remote sites) \u2022 On-call availability as needed\/required \u2022 High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or \u2022 Education and\/or experience which is equivalent to \"1\" above \u2022 New York City residency is generally required within 90 days of appointment Responsibilities \u2022 This includes installing, diagnosing, repairing, moving, maintaining, and upgrading computer hardware and related equipment, removing and\/or replacing units as required, and administering software to ensure optimal performance with minimal downtime \u2022 The individual will also troubleshoot problem areas (in person, by telephone, via e-mail, or remote connectivity) in a timely, efficient, effective, professional and accurate manner, and provide end-user assistance when and where required following the accepted best practices 25 more items Benefits \u2022 Schedules may include a number of days per month, after-hours, and weekend support \u2022 Employees of the City of New York may be eligible for federal loan forgiveness programs and state repayment assistance programs","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":1,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[36],"class_list":{"0":"post-1783","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/job-listings\/1783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1783"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/amtechs.net\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-categories&post=1783"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/amtechs.net\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-types&post=1783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}