{"id":1785,"date":"2024-05-24T17:18:58","date_gmt":"2024-05-24T17:18:58","guid":{"rendered":"https:\/\/amtechs.net\/?post_type=job_listing&p=1785"},"modified":"2024-06-24T00:10:30","modified_gmt":"2024-06-24T00:10:30","slug":"helpdesk-2","status":"expired","type":"job_listing","link":"https:\/\/amtechs.net\/?post_type=job_listing&p=1785","title":{"rendered":"Helpdesk 2"},"content":{"rendered":"\n\n\n
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May have to work overtime, respond to emergencies in the event of system failures, or those caused by environmental factors<\/div>\n<\/div>\n<\/div>\n
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Must have and maintain a valid NYS Driver License (may have to report to remote sites)<\/div>\n<\/div>\n<\/div>\n
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On-call availability as needed\/required<\/div>\n<\/div>\n<\/div>\n
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High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or<\/div>\n<\/div>\n<\/div>\n
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Education and\/or experience which is equivalent to “1” above<\/div>\n<\/div>\n<\/div>\n
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New York City residency is generally required within 90 days of appointment<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/td>\n
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Responsibilities<\/div>\n
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This includes installing, diagnosing, repairing, moving, maintaining, and upgrading computer hardware and related equipment, removing and\/or replacing units as required, and administering software to ensure optimal performance with minimal downtime<\/div>\n<\/div>\n<\/div>\n
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The individual will also troubleshoot problem areas (in person, by telephone, via e-mail, or remote connectivity) in a timely, efficient, effective, professional and accurate manner, and provide end-user assistance when and where required following the accepted best practices<\/div>\n<\/div>\n<\/div>\n
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Benefits<\/div>\n
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Schedules may include a number of days per month, after-hours, and weekend support<\/div>\n<\/div>\n<\/div>\n
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Employees of the City of New York may be eligible for federal loan forgiveness programs and state repayment assistance programs<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Maryland","_application":"tarn.ashman@amtechs.net","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":1,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[36],"class_list":{"0":"post-1785","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/job-listings\/1785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/amtechs.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/amtechs.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1785"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/amtechs.net\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-categories&post=1785"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/amtechs.net\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-types&post=1785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}